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Roku Investigates HDR Streaming Issue Affecting Multiple Apps and TVs

Users report washed-out colors across popular streaming platforms after a recent software update, with no timeline yet for a resolution.

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Overview

  • Roku has acknowledged reports of washed-out HDR content on its TVs, affecting Disney Plus, Netflix, Amazon Prime Video, Apple TV+, and more.
  • The issue emerged after a recent Roku OS update and has been reported on various TV brands, including TCL and Hisense models.
  • HDR content appears desaturated and gray when streamed via Roku, but functions correctly when played through external devices like PS5 or 4K Blu-ray players.
  • Roku has asked users to provide detailed information about affected devices and content as part of its ongoing investigation.
  • Frustrated users describe the problem as making shows unwatchable, with no fix or timeline for resolution provided by Roku as of now.