Overview
- Age checks are voluntary now and become mandatory in Australia, New Zealand, and the Netherlands in early December before a worldwide rollout in early January, with users who skip verification losing access to chat and some features.
- Verification uses in‑app video selfies processed by vendor Persona, which Roblox says deletes selfies after processing, while ID uploads can be used to appeal and may be retained briefly for fraud checks as disclosed to reporters.
- Users are assigned to six age bands (under 9; 9–12; 13–15; 16–17; 18–20; 21+) and can only message peers in their own or adjacent groups, with chat for under‑9s off by default unless a parent consents after an age check.
- Roblox says misgrouped users over 13 can correct their age by submitting government ID, and linked parents can adjust a child’s settings through updated parental controls and a new Safety Center.
- The rollout follows lawsuits and investigations alleging child exploitation risks on the platform, while independent trials have raised accuracy concerns about AI age estimation used in the checks.