Overview
- Roblox now requires a camera-based facial age check to access chat in all regions where communication features are available, while gameplay remains available without verification.
- Verification is processed by third‑party provider Persona, which Roblox says deletes images and videos after processing; users 13 and older can opt to verify by ID instead.
- After verification, accounts are placed into six age bands that restrict chat to the same or adjacent groups, with chat off by default for users under 9 unless a parent grants consent.
- Roblox says more than half of daily users in Australia, New Zealand, and the Netherlands completed checks during last month’s trial and may be asked to re‑verify if behavior suggests a mismatch.
- Early rollout issues include reports of misidentifications and parental frustration, and journalists have documented age‑verified accounts appearing for sale on eBay despite Roblox’s warning it can force repeat checks.