Overview
- Beginning January 7, users in all regions with chat must complete a camera-based age check to send messages, though the platform remains usable without verification.
- Verified users are sorted into six age bands and can chat only within their group and adjacent bands, with chat for children under 9 disabled unless a parent consents.
- Facial estimation is processed by third-party vendor Persona on device, and both Roblox and Persona say any captured images or videos are deleted after processing.
- Users can appeal incorrect estimates or verify via government ID, and parents can adjust a child’s age through parental controls.
- The rollout follows investigations and numerous lawsuits over child safety, with Roblox reporting over 50% completion in Australia, New Zealand, and the Netherlands and planning expansion to Roblox Studio collaboration features.