Rivian and Tesla Lead in Owner Satisfaction Despite Poor Reliability Ratings
Consumer Reports ranks Rivian and Tesla among the least reliable car brands, yet their owners remain highly satisfied, with Rivian topping satisfaction surveys.
- Consumer Reports' latest survey ranks Rivian as the least reliable car brand and Tesla as the sixth least reliable among 22 major brands.
- Despite reliability issues, Rivian and Tesla rank first and third, respectively, in owner satisfaction, with 86% of Rivian owners and 72% of Tesla owners willing to buy again.
- Rivian's R1S and R1T models are praised for comfort, speed, drivability, and usability, contributing to their high satisfaction ratings.
- Tesla's Cybertruck faced six recalls in 2024, with issues ranging from accelerator pedal defects to rearview camera malfunctions.
- Electric vehicles, including Rivian and Tesla models, continue to report more problems than traditional gas-powered cars, though reliability is improving over time.
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