Rio Starts Digital Street‑Parking Pilot at Lagoa Using Jaé App

Overview

• The Rio Rotativo Digital pilot went into use at Lagoa Rodrigo de Freitas, which began Friday and replaces paper talões and cash with parking registration and payment through the Jaé app.
• The Jaé platform suffered a roughly one‑hour outage the night before launch that the municipal transport secretariat has acknowledged and is investigating for its impact on payments and recharges.
• Reporters and officials described mixed first‑day experiences with quick successful transactions in some lots and notable user confusion in others as drivers and newly trained agents adapt to the system.
• The city is using a phased enforcement approach that gives drivers a transition period without immediate fines and will begin applying penalties after the grace window, with unpaid stays subject to a retroactive double fare within eight hours and a possible fine if not regularized.
• Credenced guardadores have been rebranded as paid 'agents of verification' who must photograph and report plates, cannot take cash or issue fines, and are paid R$1.40 per verified vehicle with additional smaller shares to associations and a municipal account while the program is evaluated for broader rollout.