Rio de Janeiro Bars Forcing Delivery Couriers Into Condominiums

Overview

• A municipal decree published on September 30 took immediate effect, covering couriers tied to apps or companies as well as independent workers.
• Deliveries must occur at the portaria, guardhouse, reception, or another spot designated by condominium management, with recipients responsible for pickup at that location.
• Exceptions include deliveries to older adults, people with disabilities, or those with reduced mobility, and voluntary entry when the courier expressly agrees and condominium rules authorize access.
• The rule complements state consumer measures requiring delivery apps to specify the exact receipt point at the time of ordering.
• Procon-RJ advises consumers to file complaints if the rule is breached, as the measure responds to a rise in robberies, assaults, and shootings involving couriers in 2024–2025.