Overview

• A filter clog at Richmond’s Ginter Park treatment plant on May 27 forced authorities to issue a boil water advisory covering 17 neighborhoods.
• The Virginia Department of Health and the State Office of Drinking Water are monitoring water quality as crews flush mains to restore safe pressure.
• Residents must boil tap water for at least one minute before use and conserve supply as some areas face low or no water service.
• This incident follows a January power failure at the plant that exposed outdated emergency plans and aging equipment.
• Richmond’s utility director resigned as investigations examine the plant’s operational shortcomings.