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Rewe-Bonus-App Faces Legal and Security Challenges

Rewe defends its loyalty app as secure amid a lawsuit over price transparency and reports of widespread fraud exploiting its group-collect feature.

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Overview

  • Rewe is under legal scrutiny after the Verbraucherzentrale Baden-Württemberg accused its Bonus-App of violating consumer information obligations by withholding sale prices until in-store scanning.
  • A previous court ruling against Lidl for similar pricing practices may set a significant precedent for the Rewe case.
  • Reports reveal that cybercriminals have exploited the app's 'Gemeinsam sammeln' feature to steal customers' bonus credits, fueling customer frustration.
  • Rewe spokesperson Thomas Bonrath maintains the app's security, attributing fraud incidents to phishing and dark web data breaches rather than app vulnerabilities.
  • Consumers have expressed mixed reactions to the app, citing its cost-saving potential but raising concerns over transparency and security breaches.