Overview
- Customer notices say contracts will be terminated on December 31, 2025, and accounts can be used until then but cannot be topped up.
- Service will stop from January 1, 2026 for Russian clients who do not provide documentation of valid EU, EEA or Swiss residency or citizenship.
- The company says the action follows the EU’s 19th sanctions package, in force since October 24, 2025, which tightens rules on payment and e‑money services for Russian and Belarusian citizens without qualifying status.
- Revolut has requested additional documents from affected customers to verify eligibility to continue receiving services.
- Reports indicate notices were received by Russians in Italy, the Netherlands and Hungary, while some customers in Spain with valid permits say they have not been contacted.