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Revolut Faces Scrutiny Amid Surge in Fraud Complaints

The digital financial firm is under fire for its security measures as it leads in fraud reports compared to major UK banks.

  • Revolut customers have reported losing significant sums to fraud, with one businessman losing £165,000 due to scammers bypassing security controls.
  • The UK’s Action Fraud received nearly 10,000 reports involving Revolut last year, surpassing complaints against major banks like Barclays and Lloyds.
  • Revolut recently secured a provisional banking license in the UK, which raises stakes for customer protection against scams.
  • Consumer advocates criticize Revolut for not adequately protecting users and call for stronger fraud prevention measures.
  • Revolut claims to have prevented £475 million in potential fraud losses globally but acknowledges ongoing challenges in tackling scams.
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