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Retirees Warned: Failing to Report Address Changes Can Trigger Pension Payment Suspension

Deutsche Post’s Renten Service requires a current address to prevent overpayments triggered by undelivered mail.

Overview

  • Germany’s pension authority and Deutsche Post are urging retirees to report new addresses after a move, including relocations abroad, to keep payments flowing.
  • If a pension adjustment letter is returned and the new address cannot be verified, the Renten Service suspends payments as an anti-overpayment safeguard until the address is updated.
  • Address changes can be submitted via the Renten Service online form, with printed forms available in post offices, or by mailing a signed notice with the Postrentennummer to Deutsche Post AG, Niederlassung Renten Service, 13497 Berlin.
  • Once the Renten Service records the new address, payments are resumed and the updated details are automatically forwarded to the responsible pension insurer, so no separate notification is required.
  • Advisers recommend filing the change before moving to avoid gaps in transfers, and a cited guidance notes that emigrants should send the update by post and include the planned move date.