Overview

• Stefanina's Wentzville in Missouri posted on Facebook urging customers not to use Google AI for its daily specials and said it will not honor AI-generated deals.
• The restaurant reported that Google's AI Overviews invented discounts, including a claim that a large pizza cost the same as a small, and even fabricated menu items.
• Owners say the false answers have led to angry confrontations with staff and reputational damage, creating real operational strain for a small business.
• Google had not responded to these latest complaints, though its help materials caution that AI search results can be inaccurate, and it continues to promote AI Mode features such as making restaurant reservations.
• A Minnesota solar company filed a defamation lawsuit in June alleging Google's AI Overviews falsely suggested the firm faced a lawsuit, underscoring unresolved liability questions.