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Researchers Mapped 3.5 Billion WhatsApp Accounts via Contact Lookup as Meta Tightens Defenses

Meta says it tightened rate limits after a bug-bounty report, with no evidence of malicious use.

Overview

  • University of Vienna researchers enumerated roughly 3.5 billion WhatsApp-registered numbers by automating contact discovery and collected public profile photos for about 57% of accounts and public “about” text for about 29%.
  • The team’s method hit about 7,000 queries per second — more than 100 million checks per hour — revealing ineffective rate-limiting on WhatsApp’s web interface during the study period.
  • The researchers disclosed the issue to Meta in April and deleted the data, and by October WhatsApp deployed stricter rate limits that blocked the original technique in retests.
  • Meta said end-to-end encrypted messages were not exposed and reported no evidence that attackers abused the enumeration vector.
  • The study also noted repeated and anomalous public encryption keys and warned that phone-number–based identity enables large-scale scraping and potential targeting of users, including in countries where WhatsApp is banned.