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Reports Say Kohler’s ‘End-to-End Encryption’ Claim for Dekoda Is Misleading

Kohler decrypts toilet images on its systems contrary to the standard meaning of end-to-end encryption.

Overview

  • Independent analysis published today and subsequent reporting conclude that Kohler’s Dekoda data is encrypted in transit and at rest but is decrypted and processed on company servers.
  • Kohler confirmed to the researcher that it can access user data because decryption occurs on its systems to provide the service.
  • Kohler’s privacy policy permits creation and sharing of aggregated or de-identified data and includes using such data to train AI and machine-learning models.
  • The company says it has technical safeguards and governance controls designed to prevent Kohler Health employees from accessing identifiable images.
  • Dekoda, launched in October, attaches to a toilet to capture bowl images for health insights and costs $599 plus a monthly subscription, with the policy noting users can decline certain data uses but some services may not be provided.