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Reports of Erroneous ‘No-Show’ Strikes Put Disneyland Magic Key Holders on Alert

A viral email shows a passholder flagged despite proof of entry, highlighting confusion over dispute procedures.

Overview

  • Disneyland’s reservation policy for Magic Key holders issues No-Show strikes for missed bookings, with repeated strikes potentially leading to loss of pass privileges.
  • A guest identified as Matt posted an email showing a strike despite time-stamped photos from the same day, drawing widespread responses on X from other passholders.
  • Multiple reports describe strikes applied even when app check-ins, ride photos, or ticket scans indicate a visit, suggesting the system can misrecord attendance.
  • Disneyland has not provided a public explanation for how incorrect strikes are reviewed or appealed, leaving passholders uncertain about remedies.
  • Niche outlets and frequent visitors advise documenting each visit with app confirmations, timestamped images, and receipts, as well as maintaining logs and verifying reservations.