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Report Finds Capture Software Likely Caused Post Office Shortfalls

An independent review suggests that glitches in the predecessor to Horizon led to wrongful accusations against sub-postmasters.

Overview

  • The Kroll report concludes a 'reasonable likelihood' that Capture software created shortfalls for sub-postmasters before the Horizon scandal.
  • At least 40 former sub-postmasters claim they were falsely accused of theft due to Capture glitches.
  • The report revealed that 13.5% of branches may have been using Capture, with pressure from network and area managers to adopt the system.
  • Sub-postmasters experienced unexplained losses and were coerced into using Capture without adequate support or understanding of its flaws.
  • Calls for swift compensation and exoneration measures have been made, emphasizing the need to rectify the injustices caused by the faulty software.