Overview
- A sudden electrical overload triggered a controlled fire in Reniec's server area, prompting the agency to suspend all digital and in-person services nationwide to safeguard identity data.
- Reniec deployed technical and engineering teams to the affected site and estimated that systems could be restored by the end of the day, though the agency has not specified which installations or backups were affected.
- The suspension immediately disrupted linked public and financial functions, with Migraciones pausing passport enrolment and switching to manual border controls supported by the PNP.
- Banco de la Nación reported interruptions to agency transactions that require Reniec biometric validation, including debit-card delivery, account openings and some loan and judicial deposit processes.
- The shutdown began Monday and leaves key questions unanswered about hardware damage, the integrity of backups and any data exposure, a gap that could affect service timelines and citizen access to identity documents.