Overview

• Downdetector recorded the first issues around 1:30 PM on June 16, with roughly 200 users reporting lost connectivity.
• By 2:17 PM reports spiked to over 12,000, with 56 percent citing mobile data failures and 29 percent noting signal loss.
• Kerala saw the highest concentration of complaints but major metros including Delhi, Mumbai, Bengaluru and Hyderabad were also affected.
• Frustrated customers shared “No Service” alerts on social media and were urged to restart devices or toggle airplane mode as a workaround.
• Reliance Jio restored all services later in the afternoon without issuing any formal statement about the cause or fixes implemented.