Overview
- Residents from across the city raised complaints and suggestions directly to the chief minister on Raj Niwas Marg.
- A Delhi CMO statement said Gupta listened to each case and issued strict directions to departments for time-bound follow-up.
- Gupta described Jan Sunwai as a platform for participation, trust and solution-focused governance that strengthens accountability.
- Some attendees said grievances raised earlier had been resolved swiftly, noting increased trust in the mechanism.
- Children welcomed Gupta with flowers at the event, after which she interacted with them and offered best wishes.