Overview

• The percentage of train journeys using season tickets has fallen to 13%, the lowest since records began in 1987.
• Before the pandemic, season tickets accounted for about a third of all train journeys.
• Revenue from passengers has not fully recovered, reaching only 82% of pre-pandemic levels despite a near-full recovery in journey numbers.
• Flexi season tickets introduced for part-time commuters have seen minimal uptake due to limited cost savings.
• Hybrid working models have made daily tickets more economical for many commuters.