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RCMP Watchdog Rolls Out Reforms After Toxic Culture Report

Measures to support staff wellbeing follow the release of a redacted assessment and set the stage for the commission’s expanded oversight of the Canada Border Services Agency

Overview

  • The May 2024 workplace assessment, released in redacted form in July 2025, highlighted favouritism, poor communication and a toxic environment within the Civilian Review and Complaints Commission for the RCMP.
  • Public Safety Canada and commission leadership have introduced intranet wellness resources plus stress-resilience, conflict-management and employee-assistance presentations.
  • The commission remains without a permanent chair since Michelaine Lahaie’s departure in January, delaying full implementation of recommended leadership and accountability changes.
  • Staff continue to press for an anonymous reporting system for misconduct and clearer decision-making authority to address lingering concerns over favoritism and senior management behaviour.
  • Legislation expanding the watchdog’s mandate to include the Canada Border Services Agency has received royal assent, though its operational launch date has yet to be determined.