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RBI Weighs Allowing Lenders to Remotely Lock Financed Smartphones After Defaults

Officials emphasize borrower privacy in a consent-based design.

Overview

  • RBI Governor Sanjay Malhotra said on Oct. 1 that the proposal is under discussion and the central bank is collecting views for and against it.
  • Any lock would require explicit prior consent at the time of the loan agreement and must not enable lenders to access or alter personal data on the device.
  • The central bank is considering updates to its Fair Practices Code to frame clear rules after previously asking lenders to pause device-locking via loan-linked apps.
  • Key mechanics remain undecided, including the number of missed EMIs that would trigger a lock, the warnings and grace periods to be provided, and how disputes would be resolved.
  • Lenders point to rising delinquencies on small-value consumer loans, especially for smartphones, while Deputy Governor M. Rajeshwar Rao said the RBI is weighing customer rights alongside creditors’ requirements.