Overview

• Customers can be onboarded and have their KYC updated via Aadhaar-based biometric e-KYC, non-face-to-face OTP authentication and secure video customer identification
• Business Correspondents including NGOs and microfinance agents are now authorised to collect self-declarations and perform e-KYC in rural and semi-urban areas
• Banks must integrate with the Central KYC Registry to retrieve existing customer records with consent, eliminating redundant document submissions
• Regulated entities are required to issue at least three advance notices and three reminders by January 1, 2026, to customers due for periodic KYC updates
• Low-risk customers may continue full banking transactions until June 30, 2026, and inoperative or unclaimed accounts can be reactivated through video-based KYC while banks hold KYC camps for backlog clearance