Overview

• The initiative, called Agentic Payments, lets users complete end‑to‑end orders inside ChatGPT through Razorpay’s payments stack.
• BigBasket is an initial merchant partner, enabling the assistant to browse its catalog, present options, and finalize checkout within the chat.
• Axis Bank and Airtel Payments Bank support the pilot as Razorpay’s banking partners.
• UPI features including extended authorisation, UPI Circle, and UPI Reserve Pay are used to manage user consent and funds flow.
• Razorpay, NPCI, and OpenAI describe this as a live test to validate secure conversational commerce before any broader rollout.