Razer Settles FTC Case Over Misleading N95 Mask Claims With $1 Million Refunds

The gaming hardware company will compensate 6,764 customers after falsely marketing its Zephyr masks as offering N95-level protection.

Razer has agreed to pay over $1 million in refunds and a $100,000 fine to settle an FTC lawsuit over deceptive marketing of its Zephyr masks.
The FTC found that Razer falsely advertised the masks as providing N95-grade protection, despite internal and third-party tests showing they did not meet N95 standards.
Refunds will be issued automatically to 6,764 purchasers via checks or PayPal, with consumers advised to redeem them within 90 or 30 days, respectively.
Razer's marketing claims, including 'N95-grade filters' and 'FDA-registered,' were criticized as misleading and gave users a false sense of security during the COVID-19 pandemic.
The FTC noted that Razer initially failed to adequately inform customers about refund options, leaving only 6% of buyers compensated before the settlement.