Overview
- On August 4, Instagram user Karsimran Kaur Mattu secretly filmed and fat-shamed her Rapido bike-taxi driver before cancelling the ride and posting the clip online.
- The video quickly amassed nearly two million views and drew widespread condemnation for its body-shaming content and breach of the rider’s privacy.
- Facing mounting criticism, Mattu restricted comments on her Instagram post but left the video accessible, allowing the outrage to continue.
- Social media users on platforms like X and Instagram are calling on Rapido to blacklist the passenger, yet the company has not issued any official statement.
- Observers say the episode highlights broader challenges for ride-hailing services in monitoring passenger conduct and safeguarding worker dignity.