Overview
- A Lucknow driver, identified as Ankit Kumar, says he asked four passengers to leave his vehicle after they allegedly used casteist slurs and he confronted them about the remarks.
- Kumar says Rapido suspended his driver account for 99 years and 11 months, a penalty he says was imposed after the passengers complained and without the company taking his statement.
- Video clips of the exchange have circulated online but do not independently confirm the passengers’ identities or fully verify that casteist language was used as described.
- Kumar, who says he is the primary breadwinner and holds a diploma in mechanical engineering, reports immediate financial hardship after the suspension.
- The episode highlights wider concerns about how ride platforms enforce discipline, the transparency of their processes, and how public pressure may be needed to elicit a company response.