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Rapido Suspends Driver After Bengaluru Woman Posts Video of Threat at Pickup

Bengaluru police sought her contact details for an investigation following the viral post.

Overview

  • The woman said the auto driver warned "dekhta hoon kaise jaate ho" after she reached the pickup a few minutes late.
  • She reported paying Rs 20 under pressure at her doorstep as he demanded a cancellation fee.
  • In a follow-up post, she said Rapido contacted her, reviewed the case, and suspended the captain while addressing concerns about her address being known.
  • Bengaluru City Police replied on X requesting her phone number and the incident location via direct message for further action.
  • The incident fueled online calls for stricter driver vetting, better training, and clearer platform accountability, with some users criticizing late‑night calls after rides.