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Rapido Declines to Discipline Driver After Viral No-Helmet Crash

Following a Delhi passenger’s helmetless crash going viral, Rapido reiterated its helmet policy in offering future assistance, drawing renewed demands for stricter regulations

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Overview

  • Instagram user Priyanka’s July 22 video shows her falling off a Rapido bike after the driver refused to wear or provide a helmet and drove recklessly
  • The two-wheeler collided with another bike in front of a Delhi Police vehicle but officers did not intervene because the driver was injured
  • After paying her fare at the scene, Priyanka walked to her destination and the video has since amassed over 1.2 million views
  • Rapido responded under the post, confirming it will not sanction the driver but inviting Priyanka to reach out if she encounters similar issues
  • The episode has reignited calls for comprehensive background checks, mandatory helmet enforcement and stronger oversight of app-based bike-taxi services