Rakuten Plans to Merge Financial Units to Strengthen Collaboration and Customer Acquisition
The Japanese conglomerate aims to integrate its bank, insurance, securities, and credit card operations into a single group by October.
- Rakuten Group announces plans to consolidate its financial operations, including banking, insurance, securities, and credit card services, into one unit to enhance collaboration and customer service.
- The reorganization, expected to take place in October, is driven by the need for integrated data and AI utilization to provide innovative financial services.
- Shares of Rakuten and its banking arm rose following the announcement, amidst efforts to manage the company's significant debt from its mobile carrier venture.
- Rakuten Bank, which has seen customer growth due to the group's reward point system, will remain listed on the Tokyo exchange post-integration.
- The move could see the cancellation of plans to list Rakuten Securities, with Rakuten Group considering the integration as a strategy to streamline operations and reduce app-related security concerns for consumers.