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Railways to Reserve First 15 Minutes of Online General Bookings for Aadhaar-Verified Users From Oct. 1

The restriction is intended to curb bots and fake accounts, with officials citing mass account deactivations and arrests linked to illegal ticketing.

Overview

  • Only IRCTC website and app bookings are affected during the initial window, while reservation counter timings remain unchanged.
  • Authorised agents remain barred for the first 10 minutes of opening-day general reservations, with access permitted after the Aadhaar-only window lapses.
  • CRIS and IRCTC have been directed to implement system changes and run outreach so passengers can link Aadhaar before enforcement begins.
  • The policy extends earlier steps applied to Tatkal bookings from July 1, including Aadhaar/OTP checks and strengthened anti-bot monitoring.
  • Railways cites 5,796 arrests, Rs 12.2 crore in seized tickets, and deactivation of roughly 2.5 crore suspicious IDs, as some stakeholders argue capacity constraints are the core issue.