Overview

• Reforms fill 60% of controller positions through direct recruitment and 40% via departmental promotional exams
• Controllers must serve three years in the control office before rotation and complete simulator-based refresher courses every five years
• Traffic Control is renamed Operations & Traffic Control to serve as an Integrated Command Centre uniting all operational branches
• Yoga sessions, counselling and regular health check-ups are introduced to address the role’s high-stress environment
• Train controllers have raised issues over unchanged stress and night-duty allowances and concerns about diluted promotion criteria