Overview
- Indian Railways ran Rail Jan Samvaad on October 22, 2026 as a national, one-day public-engagement drive tied to its Special Campaign for Disposal of Pending Matters and followed each interaction with cleanliness activities.
- Central Railway sent senior leaders to Mumbai, with GM Rajeev Shrivastava at Lokmanya Tilak Terminus and Nivedita Shukla Verma at CSMT, and nominated more than 300 officers to run sessions across its stations.
- South Western Railway’s Bengaluru Division held interactive sessions at KSR Bengaluru where DRM Ashutosh Kumar Singh briefed passengers on special trains and led solicitations of suggestions for amenities and travel planning.
- Divisions reported large numbers of submissions that will be triaged into short-, mid- and long-term work, with the Vijayawada division logging about 350 grievances on issues such as toilet cleaning, drinking water, CCTV and additional train stoppages.
- The programme is part of SCDPM-6, a month-long drive running October 2–31 that targets station cleanliness, space management and disposal of scrap and e-waste and that could lead to faster fixes for toilets, ticketing and local infrastructure if departments meet set timelines.