Particle.news
Download on the App Store
4 ARTICLES
·
7h ago

RAC Survey Finds Widespread Parking-App Problems, Urges Choice of Payment

With only 10 councils using the new National Parking Platform, the RAC says drivers still need non-app ways to pay.

Image
Image
Image

Overview

  • The poll of 1,709 UK drivers found 73% of app users had problems in the past year, led by lack of mobile signal (70%), car-park misrecognition (36%) and app crashes (35%).
  • Most respondents preferred contactless cards (46%) or cash (33%), with just 30% favouring an app to pay.
  • Thirteen percent said they could not work out how to use parking apps, rising to 26% among drivers aged 75 and over.
  • More than a third of app users (36%) reported having at least three parking apps installed, and 15% had four or more.
  • Some councils have removed pay machines to cut costs, while the government’s platform is live in Manchester, Liverpool and Coventry and a handful of other authorities.