Overview

• Island trips such as Canarias and Baleares sold out within minutes in several provinces, with long lines reported outside agencies in Pontevedra, Vigo and Madrid.
• This season offers 879,213 subsidized places for about 4.3 million accredited users, split into peninsular coast (~50%), insular coast (~26%) and cultural or short-break trips (~24%).
• Priority access on the first day for lower-income applicants, people with disabilities and first-time users left far fewer options for the general cohort on subsequent days, prompting complaints about fairness and scarcity.
• New rules include a €50 flat-fare quota of 7,447 places for very low pensions, limited pet-friendly slots for animals up to 10 kg, a €100 supplement for second or later trips in the same season, and explicit high/low season pricing.
• Agencies reported virtual queues, website collapses and frustration over hotel quality and post-sale changes to flights or lodgings, with some noting that transport-included packages were quickly exhausted.