Overview

• The purchase price will be paid in a mix of cash and equity under a signed definitive agreement announced Oct. 6.
• Qualtrics intends to integrate Press Ganey Forsta’s benchmarking and sector data with its AI tools, including Conversational Feedback, Qualtrics Assist, Experience Agents, and Edge Audiences.
• Press Ganey Forsta serves more than 43,000 clients and works with about 41,000 healthcare providers across 30 countries.
• The companies expect to close the transaction in the coming months pending required regulatory approvals, and they will continue to operate independently until then.
• A consortium of major banks has provided debt commitments, and healthcare leaders and analysts say the pairing could accelerate trusted, domain-specific AI adoption.