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Qatar Airways Retains Skytrax Best Airline Title as Air New Zealand Tops Safety Rankings

Skytrax’s global passenger satisfaction survey has crowned Qatar Airways for service excellence at the Paris Air Show, with AirlineRatings.com recognizing Air New Zealand’s modern fleet as the basis for the world’s safest airline ranking.

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Overview

  • Qatar Airways claimed its ninth consecutive World’s Best Airline award at the Paris Air Show, topping the Skytrax World Airline Awards in their 26th year.
  • Skytrax’s rankings were based on feedback from more than 22 million passengers surveyed between September 2024 and May 2025 across 325 airlines.
  • Singapore Airlines took second place, followed by Cathay Pacific, Emirates and ANA All Nippon Airways in this year’s Skytrax top five.
  • Air New Zealand earned AirlineRatings.com’s title of world’s safest airline for the seventh time since 2013, driven by its younger fleet and proactive safety protocols.
  • AirlineRatings.com assessed carriers on crash history, average aircraft age, audit results and financial health, ranking Qantas second and Cathay Pacific, Qatar Airways and Emirates tied for third in safety.