Overview
- The purpose-built centre will open in Adelaide’s CBD in March 2026 and serve as Qantas’ core base for product managers, designers, engineers and data/AI specialists.
- More than 420 highly skilled technology roles are slated over the next three years, with direct graduate pathways established through the University of Adelaide.
- Qantas says teams will develop AI-powered support for customers and frontline staff during disruptions, alongside upgrades to app performance, check-in and baggage tracking.
- The project is supported by the Government of South Australia, with Premier Peter Malinauskas highlighting its role in expanding the state’s advanced tech workforce; AIML is cited as a partner in the talent pipeline.
- Qantas frames the centre as part of a shift to bring digital capability back in-house and, as reported by AeroTime, its first product hub outside Sydney, complementing recent investments in South Australia including an expanded Adelaide Airport lounge and the resumed Adelaide–Auckland route.