Overview
- Qantas confirmed a purpose-built Product Innovation Centre in Adelaide’s CBD is set to open in March 2026.
- The South Australian Government is supporting the project, which targets more than 420 highly skilled technology roles over three years.
- The site will be the core base for product managers, digital-experience designers, software engineers, and data and AI specialists.
- The work program includes AI-powered upgrades such as faster app performance, streamlined check-in, smarter baggage tracking, and tools to assist customers and frontline staff during disruptions.
- Qantas is partnering with the University of Adelaide on direct graduate pathways as it brings key digital capabilities in-house to underpin network growth and new customer-experience features.