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Qantas Fined A$90 Million Over Unlawful 2020 Ground Staff Outsourcing

Justice Michael Lee imposed the A$90 million fine to deter future breaches of labour laws, with a further hearing set to direct the remaining A$40 million

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Travelers wait in line after verifying their Covid-19 vaccination status as they check-in for a flight to Sydney, Australia on Qantas Airways Ltd. inside the Tom Bradley International Terminal at Los Angeles International Airport (LAX) on November 1, 2021 in Los Angeles, California.

Overview

  • The Federal Court found Qantas’s 2020 outsourcing of 1,820 baggage handlers, cleaners and ground staff contravened the Fair Work Act and was partly motivated to curb union bargaining power.
  • The A$90 million civil penalty announced on August 18 follows a December 2024 agreement under which Qantas paid A$120 million in compensation to the affected workers.
  • Justice Michael Lee ordered A$50 million of the penalty to be paid to the Transport Workers’ Union in recognition of its role in prosecuting the case, reserving A$40 million for allocation at a later hearing.
  • The judge criticised Qantas’s aggressive litigation strategy and expressed hesitation over whether its public apologies and governance reforms reflect genuine contrition.
  • This ruling compounds earlier legal defeats for Qantas, including a separate ACCC enforcement that led to about A$100 million in penalties and compensation for selling tickets on cancelled flights.