Overview

• A Qantas customer service employee fell five to six meters from an aerobridge onto the tarmac at Sydney Airport's Domestic Terminal 3 around 12:30 PM on May 3, 2025.
• The woman suffered critical head and internal injuries and was treated on-site by multiple NSW Ambulance crews, including a specialist medical team.
• She was transported to Royal Prince Alfred Hospital, where she remains in an induced coma as of the latest updates.
• SafeWork NSW and the Australian Federal Police have launched formal investigations into the circumstances of the fall, with the affected area cordoned off for inquiries.
• Operations at Terminal 3 may face ongoing delays as the investigations continue, highlighting workplace safety concerns at one of Australia's major transport hubs.