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Qantas Dreamliner Grounded After Bedbugs Found on Perth–Rome Flight

Grounding the jet after a Perth–Rome flight forced a cancelled return service, passenger rebooking with hotel stays, a deep maintenance clean, possible EU compensation claims, higher operating costs, reputational exposure.

Overview

  • Passengers on the Perth–Rome service reported being bitten during the flight on Friday and cabin crew handed out antihistamines until the supply ran out.
  • After the plane landed the next day Qantas cancelled the Rome‑to‑Perth return (QF6) and took the Boeing 787 out of service for a targeted deep clean after the issue was spotted in a small number of economy seats.
  • Qantas says affected travellers were given hotel accommodation and rebooked on alternative flights within 48 hours while the airline investigates the incident.
  • Health agencies and parasitologists say bedbugs are not known to spread disease but bites can cause itchy red welts, allergic reactions or secondary skin infections and the insects often travel on luggage or clothing.
  • The removal of the aircraft for cleaning highlights practical limits to full fumigation on planes and could trigger EC261 claims for delayed EU departures, extra operating costs and possible legal or reputational fallout for the carrier.