Qantas CEO Steps Down Early Amid Canceled Flights Scandal and Service Decline
- Qantas CEO Alan Joyce is retiring two months early as the airline faces a lawsuit alleging it sold tickets for thousands of canceled flights.
- Joyce's early exit follows embarrassing revelations and a decline in service standards after the COVID-19 pandemic.
- CFO Vanessa Hudson will take over as CEO to renew the airline's reputation and address controversies.
- Qantas recently apologized for falling service but reported record profits.
- The leadership change comes amid scrutiny over Qantas' practices and reliability issues angering the public.