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Qantas Apologizes for First-Class Fare Glitch, Offers Business-Class Rebookings

Around 300 passengers purchased first-class tickets at an 85% discount due to a coding error on the airline's website.

  • Qantas mistakenly sold first-class tickets at a fraction of their usual price due to a coding error.
  • Affected customers can either receive a full refund or be rebooked in business class at no additional cost.
  • The discounted fares were available for about eight hours, allowing around 300 people to book the tickets.
  • Qantas' terms and conditions allow the airline to cancel bookings if the fare error is reasonably obvious.
  • The airline has faced other controversies recently, including a substantial fine for selling tickets on canceled flights.
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