Overview
- The integrated service is operational statewide, letting callers use 112 to report highway incidents as well as cyber and financial fraud.
- Highway distress calls to 112 or 1033 now link in real time to Punjab Police and NHAI for coordinated action.
- Cybercrime complaints made via 112 or 1930 are entered immediately into the National Cybercrime Portal by trained dispatchers at the Dial 112 control room.
- Dial 112 has been positioned as a single hub covering police, fire, ambulance, disaster response, highway safety, and cybercrime under one roof.
- Officials cite 257 Emergency Response Vehicles and 144 Sadak Surakhya Force vehicles in service, funding of Rs 100 crore for new ERVs and Rs 53 crore for a dedicated headquarters, and leadership by DGP Gaurav Yadav with oversight from Special DGP Arpit Shukla.