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PSN Accounts Reportedly Hijacked Despite 2FA as Transaction IDs Pass Verification

The weakness lies in account-ownership checks that accept a username plus an old transaction number.

Overview

  • French journalist Nicolas Lellouche reports his PlayStation Network account was taken over even with a passkey and two-factor authentication enabled.
  • The intruder changed the account’s email and password and made an unauthorized purchase, and the account was seized again after an initial recovery through support.
  • Lellouche says the attacker succeeded using only his username and a transaction ID visible in an old screenshot of a purchase invoice.
  • Additional users have described similar takeovers, with reports that support sometimes accepts last payment-card digits or a console serial number to verify ownership.
  • Sony has not issued a public response, and outlets advise users to avoid sharing invoices or transaction screenshots and to watch linked payment methods for charges.