Overview

• Emergence Capital led the seed round, with participation from Y Combinator, CRV, and Company Ventures.
• Prosper’s agents handle hundreds of thousands of calls for large enterprises including a Providence‑affiliated network, a Fortune 50 pharma hub, a 30,000‑employee billing company, and a major practice‑management vendor.
• The company reports 50–70% automation for inbound patient calls, 99% accuracy navigating payer IVRs, and sub‑two‑hour turnaround on complex benefit checks.
• At Synergy Healthcare Associates, the platform automates over 50% of front‑desk calls, cutting wait times and streamlining workflows, according to the COO.
• Prosper says revenue quadrupled in recent months and the roughly 15‑person team will expand sales efforts while training agents to take on tasks such as reading faxes and acting on API data.