Overview

• Profeco reports 265 complaints across 19 ODECO offices tied to the canceled Afterlife event in Mexico City.
• Only 40 cases have been conciliated, while 217 remain open because Fullpass has not been reached for notification.
• Inspectors could not find the company at listed domiciles or at locations cited by affected buyers.
• Through the Odeco Zona Leona Vicario, Profeco is seeking Fullpass’s fiscal domicile via other federal bodies.
• Under Article 92 Bis of the LFPC, consumers may claim at least 20% compensation when cancellations are attributable to the promoter or ticket seller, and can contact Profeco at 55 5568 8722 or 800 468 8722 or via its official social accounts.