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Profeco Suspends Soho House Mexico City Over Alleged Forced Tipping

The members-only venue must halt activity until its billing practices comply with Mexican consumer law.

Overview

  • Suspension seals were placed at the Colonia Juárez location on Versalles Street, requiring a temporary stop to operations.
  • Authorities acted following customer reports that tips were imposed as mandatory, contrary to Article 10 of the Federal Consumer Protection Law.
  • Profeco has not specified when the sanction could be lifted or what steps the club must complete to resume service.
  • Consumers are encouraged to report similar practices via 55 5568 8722, 800 468 8722, or [email protected].
  • Soho House opened the Mexico City club in September 2023 as its first Latin American site, with quarterly memberships starting at 11,750 pesos and reduced rates for members under 27.